About Dom-Tech

Dom Tech Appliance Repair is a locally owned and operated appliance repair company located in Kelowna British Columbia.  We have been servicing the Central Okanagan from Lake Country to Peachland since 1983, and are an authorized warranty dealership for most major brand name appliances.

APPLIANCE SERVICING

  • Available Monday to Friday between 8am and 4pm

  • Generally a technician can attend within 72 hours of booking, however there are times when we are extremely busy, and it is possible we could take longer to get out. We work to ensure our service is as convenient as possible for our customers and will contact you the day prior to confirm the two hour window time frame that our technician will be arriving in.

  • If you would prefer to drop-off and pick-up your appliance. Please contact us prior to confirm we have room for your appliance in shop.

  •  When booking a service call, please have the following information available:

    • Brand and model number of your machine

    • Brief description of what the service issue is with your machine (this information is important to assist our technicians in ensuring they arrive with the necessary equipment and spare parts)

    • Contact name, address details and phone numbers (home, work and mobile)


SERVICE CALL CHARGES 
 

Standard Service Call Fee

  • $85   -  Kelowna/Glenmore/Rutland

  • $90   - Ok Mission/East Kelowna/Wilden

  • $95   -  West Kelowna/Lake Country/Black Mountain/Ellison/UBCO

  • $100 -  Peachland/Oyama

  •  $80/Hr - Additional Labour Charges (pro-rated in 15 min increments)

 

  •  $40 - Deposit for repairs when the appliance is dropped off/picked up from our workshop. (NOTE: This fee must be paid upfront, however this fee is credited towards your final invoice if you chose to proceed with repairs)

  • All fees do not include GST

 

SPARE PARTS

 

  • If you are wanting to purchase spare parts, you may visit or contact our office.  Most parts are available within 1-2 business days.

 

WARRANTY ON PARTS INSTALLED OR SOLD BY DOM-TECH APPLIANCE REPAIR

 

  • A 90 day warranty is provided on parts purchased or installed by Dom-Tech Appliance Repair, with the exception of second hand parts. Should a warranty be provided on second hand parts, this will be noted on the invoice.

  • A 90 day warranty on labour is provided for all repairs and servicing carried out by our technicians

 

“We have used Domtech twice now for separate issues and the service has been phenomenal. My husband and I set pretty high standards for services and these guys exceeded them both times. Not only are we told what's wrong, we understand the issue and the services are done well within the reasonable time frames we are given and with a follow-up call to boot. Dale is an excellent technician and does your company proud! Thank you, the Dorions..”

 

- Tiffany Dorion, Kelowna BC

Facebook

 

“Dom-Tech came out to fix my fridge. Instead of having to replace my fridge as originally thought. They were able to narrow it down to the fan motor, and replaced it. If you ever need any major appliance repair, Dom-Tech Appliance repair is the way to go, They go above and beyond, and are very knowlegable. EXCELLENT CUSTOMER SERVICE!!”

 

-P.K. Kelowna BC

 

“Mike and the team at Dom-Tech get nothing but a top notch review from me. Very quick to tackle the problem at hand, and also dealt directly with the manufacturer on my behalf (on a product that Dom-Tech did not even sell me).


Dom-Tech is one of the best in town, but also means they're probably one of the busiest!
Don't call today for a problem you needed fixed yesterday!”

 

Alex Labreque. Kelowna BC

Google

 

“I wanted to say how extremely happy I am that Dom-Tech Fixed my Samsung Fridge. I came home from shopping and it is so bright and light in there now and it doesn't squeak and I I'm just ecstatic. Thank you very much Dom Tech. I am so so so so happy and Thanks You  Mike and Dale for coming out  and fixing the lighting problem in my fridge.  kudos to you both and to the technician that came up with the solution to my five light problem”

 

-B.W, Kelowna BC

“I was referred to Dom Tech by the wholesale supplier of my Friedrich PTAC unit (heating/cooling). I found Mike to be very pleasant over the phone and willing to help. He got back to me when he said he would and ordered the part I needed. All in all a very straight forward transaction..”

 

-L.B.  New Westminister BC